Privacy Policy
Last updated: January 1, 2025
Clairetoile collects the following data to provide our services:
- Name and email address during registration
- Payment information (managed by our secure providers)
- Consultation history (for your personal tracking)
- Navigation data (cookies, see our cookie policy)
We use your data to:
- Provide and improve our services
- Process your payments
- Contact you regarding your account
- Ensure platform security
- Comply with our legal obligations
We never sell your personal data. We may share your data only with:
- Our payment providers (to process transactions)
- Psychics with whom you consult (only necessary information)
- Legal authorities if required by law
All your consultations are strictly confidential. The content of your exchanges with psychics is accessible only to you and the concerned psychic.
Clairetoile does not read, analyze, or share the content of your consultations, except in cases of reported abuse.
In accordance with GDPR, you have the right to:
- Access your personal data
- Rectify your data
- Delete your account and data
- Object to the processing of your data
- Data portability
To exercise these rights, contact us via our contact page. Contact.
We implement technical and organizational security measures to protect your data against unauthorized access, loss, or destruction.
All communications are encrypted and our servers are regularly updated and secured.
We retain your personal data as long as your account is active or as long as necessary to provide our services.
You can request the deletion of your account and all your data at any time.